About My Account – CRA account help

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CRA account help

CRA account help – About My Account

My Account is an online portal in your CRA account that lets you view and manage your personal income tax and benefit information.

On this page

Who can use My Account

You can use My Account if you have:

  • A social insurance number (SIN)
  • A filed and assessed income tax and benefit return from the current or previous tax year

For details: Who can register for a CRA account

Signing in on behalf of someone else

If you want to access My Account on behalf of someone else (including friends and family members), you must be their authorized representative and use Represent a Client from your CRA account.

Accessing a deceased person’s information

You cannot use My Account to access a deceased person’s information. If you are a representative (for example, an executor), you can access My Account on behalf of a deceased person using Represent a Client in your CRA account.

For more details, go to Represent someone who died

Registration and sign-in options

There are 3 options for registering for and signing in to your CRA account:

CRA user ID and password
This option lets you register and sign in with a CRA user ID and password.
Learn more: About CRA user ID and password
Sign-In Partner
This option lets you register and sign in with your online banking information.
Learn more: About Sign-In Partners
Provincial partner
This option lets you register and sign in with a BC Services Card or an Alberta.ca Account.
Learn more: About provincial partners

Sign in to your CRA account

Services in My Account

The services available to you in My Account will depend on whether you have limited or full access:

  • If you choose to use the document verification service, you will have immediate and full access to the services in My Account
  • If you choose to receive a CRA security code in the mail, you will have limited access to the services in My Account until you complete your registration
  • If you registered with a provincial partner, you will not need to validate your identity with one of the options above and will have full access to the services in My Account

Services in My Account with limited and full access

For details about our hours of service and browser requirements, go to CRA account availability.

What's new

New "Change my return" button

A "Change my return" button has been added to the Tax returns section of the Overview page.

New provincial benefit: Newfoundland and Labrador Disability Benefit

The Newfoundland and Labrador Disability Benefit (NLDB) has been added for eligible recipients.

Resources

Help with using My Account


Page details

2025-05-12