My Account is an online portal in your CRA account that lets you view and manage your personal income tax and benefit information.

On this page

• Who can use My Account
• Registration and sign-in options
• Services in My Account
• What's new
• Resources

Who can use My Account

You can use My Account if you have:

• A social insurance number (SIN)
• A filed and assessed income tax and benefit return from the current or previous tax year

For details: Who can register for a CRA account

Signing in on behalf of someone else

If you want to access My Account on behalf of someone else (including friends and family members), you must be their authorized representative and use Represent a Client from your CRA account.

Accessing a deceased person’s information

You cannot use My Account to access a deceased person’s information. If you are a representative (for example, an executor), you can access My Account on behalf of a deceased person using Represent a Client in your CRA account.

For more details, go to Represent someone who died

Registration and sign-in options

There are 3 options for registering for and signing in to your CRA account:

CRA user ID and password

This option lets you register and sign in with a CRA user ID and password.
Learn more: About CRA user ID and password

Sign-In Partner

This option lets you register and sign in with your online banking information.
Learn more: About Sign-In Partners

Provincial partner

This option lets you register and sign in with a BC Services Card or an Alberta.ca Account.
Learn more: About provincial partners

Sign in to your CRA account

Services in My Account

The services available to you in My Account will depend on whether you have limited or full access:

• If you choose to use the document verification service, you will have immediate and full access to the services in My Account
• If you choose to receive a CRA security code in the mail, you will have limited access to the services in My Account until you complete your registration
• If you registered with a provincial partner, you will not need to validate your identity with one of the options above and will have full access to the services in My Account

Services in My Account with limited and full access

For details about our hours of service and browser requirements, go to CRA account availability.

What's new

As part of the 100-day Service Improvement Plan, the Canada Revenue Agency (CRA) has launched new self-serve options to improve service delivery for Canadians.

Register again for a new CRA credential

A new self-service option has been added to allow you to regain access to your CRA account without the need to call the CRA. If you have been locked out of your CRA account because you forgot your sign-in information, you may now be able to regain access by going through the online registration process again. To get started, visit, Register for a CRA account - Canada.ca.

Manage balance

“Manage balance” is a new service that helps you take control of your debt. If you owe $1,000 or more, you will be brought directly to self-service options when you access My Account. These options allow you to:

• pay your balance in full right away or over time
• call to speak directly with a collections officer
• request a callback from a collections officer

The “Manage balance” service will not prevent you from accessing My Account, or the services within.

Resources

Help with using My Account