Our Core Business Lines

We plan, implement, report on, and account for the work that we do along five business lines. These business lines help provide a client-focused approach to the design and delivery of our programs.

Customs Services protects Canadian society and promote the competitiveness of Canada through the facilitation of international trade and tourism, balanced with responsible border management.

Tax Services assists Canadians in receiving their entitlements and meeting their obligations under the tax system.

Benefit Programs and Other Services provides Canadians with income-based benefits and other services that contribute to their economic and social well-being.

Appeals provides clients with a fair redress and dispute resolution process.

Corporate Management and Direction maximizes the performance of the CCRA through modern and progressive management, human resources, information technology, and financial and administrative policies and practices.

Date modified:

2002-01-04