Corporate Business Plan in brief 2001-2002 to 2003-2004

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Strategic Foundation

The CCRA's strategic foundation provides reference points to guide the actions we are taking today and those we are planning to take in the future. These reference points include our mission, values, as well as the staffing principles that we have adopted as a separate employer. Also included are our vision of the future and the six goals that support the attainment of this vision.

Mission

The CCRA's mission is to promote compliance with Canada's tax, trade, and border legislation and regulations through communications, quality service, and responsible enforcement, thereby contributing to the economic and social well-being of Canadians.

Values - Staffing Principles

At the CCRA, the way in which we interact with clients, partners, and our colleagues is based on four core values. In our first year as an agency, we implemented a new human resources regime that includes a staffing program built on eight principles that are congruent with these core values.

Core Values

  • Respect
  • Integrity
  • Co-operation
  • Professionalism

Staffing Principles

  • Non-Partisanship
  • Competency
  • Transparency
  • Adaptability
  • Representativeness
  • Fairness
  • Efficiency
  • Productiveness
Date modified:
2002-01-04