Vision

Our vision helps describe the type of organization we are striving to become. Our goals support this vision. The CCRA's vision is to be recognized and respected by clients for our integrity, fairness, and innovation in administering high quality, affordable programs. Our progressive stance will encourage new inter-governmental and international partnerships, fostering greater government efficiency and a stronger economic union.

Strategic Goals

• To provide clients with accessible, responsive, and reliable services, and clear and informative communications, at affordable costs.
• To deliver fair, responsible, and effective enforcement programs.
• To apply the principle of fairness diligently and consistently in all programs to sustain public confidence and encourage voluntary compliance.
• To minimize the administrative cost and compliance burden imposed on our clients.
• To ensure that our people have the knowledge, skills, and support they need to work effectively.
• To support the effective management of our business operations through responsive, modern, and affordable corporate policies, systems, and processes.

Date modified:

2002-01-04