Message from the Minister

The Canada Revenue Agency (CRA) touches the lives of every Canadian, not only by collecting taxes, but by administering benefit programs on behalf of federal, provincial, and territorial governments. We are the single largest funding source for government programs and services. Our performance as an organization is key to maintaining the high levels of confidence in the government, its programs and services, and ensures that individuals and businesses are able to meet their obligations.

As a demonstration of our commitment to service and accountability, in 2007-2008, the CRA introduced the Taxpayer Bill of Rights, a service complaints process, and Canada’s first Taxpayers’ Ombudsman to respond to service concerns from the public. These steps will help maintain the high level of confidence that Canadians have in the CRA.

We made progress in actioning commitments to reduce the compliance burden for small and medium sized business, as identified in the Report of the Canada Revenue Agency’s Task Force on Small Business Issues , published in April 2007. The CRA is committed to implementing all of the initiatives identified in this report and sustaining the focus on burden reduction in the years to come.

As Minister of National Revenue, I am proud of what we have accomplished over the past year to improve the social and economic well-being of Canadians, and I am confident that we will continue with our high level of service, accountability, and compliance in order to protect Canada’s revenue base.

It is my privilege and honour to table the Canada Revenue Agency’s Annual Report to Parliament 2007-2008.

The Honourable Jean-Pierre Blackburn, P.C., M.P.
Minister of National Revenue

Date modified:

2009-01-29