Enhanced enforcement that expeditiously identifies and responds to threats to the security, health, and safety of society, and to Canada's economy

• National Advance Passenger Information / Passenger Name Record Program implemented
• Customs Controlled Areas implemented at major airports in 2002-2003
• Memoranda of understanding with other government departments are in place by 2005, which provide for information sharing and intelligence data, the joint setting of priority areas in need of compliance improvement, and reporting on performance
• Increase the use of information technology throughout the Special Import Measures Act processes to enhance accessibility and reduce the administrative burden on all affected parties (particularly, small and medium-sized enterprises)
• Implement Officer Powers at Phase 2 sites

Effective compliance management that enhances personal and economic security, and encourages partnerships and sustained compliance

• Over 50% of imports processed under Customs Self Assessment (CSA) by 2005
• National NEXUS program for major land border offices (with the United States)
• 200,000 pre-screened, low-risk air travellers participating in Expedited Passenger Processing System (EPPS) by 2005
• Administrative Monetary Penalties System (AMPS) fully operational

Responsible services that encourage voluntary compliance and minimize the compliance burden without compromising security

• Established service standards are met and reported on

Certainty and consistency for international trade and travel

• Agreement with U.S. on expedited process for low-risk commercial shipments
• Agreement with U.S. on joint programming for travellers
• Negotiation and implementation (administration and legislation) of customs procedures, and negotiation of trade policy instruments related to new free trade agreements with Singapore, the Central America Four, the Free Trade Area of the Americas (FTAA), and the new WTO Round by 2005
• Prepared for implementation in 2002-2003 (administration and legislation) of the Canada - Costa Rica Free Trade Agreement

Knowledgeable and skilled workforce supported by the appropriate tools, information, and technology to meet current and future program needs

• New Performance Measurement Framework for customs services, linked to Balanced Scorecard and supported by upgraded data collection systems, by 2003-2004
• New customs officers staffed, equipped with x-ray and ionscan detection technology, and fully supported by Integrated Primary Inspection Line (IPIL) system
• Implementation of Learning Strategy with emphasis on Customs Inspectors and Superintendents, Client Services, and Compliance Verification Officers