Conclusion by the Commissioner

As Commissioner, I am accountable to the Minister of National Revenue for all program matters, and to our Board of Management for administrative matters. In tabling this report to Parliament, I am pleased to report that once again, the Canada Revenue Agency has achieved its strategic outcomes: the vast majority of Canadian taxpayers continue to comply with Canada’s tax laws, and we continue in our effective delivery of benefit and credit programs.

During 2006-2007, we collected just over $346 billion in tax revenue and distributed over $15.2 billion in timely, correct benefit and credit payments to over 11 million entitled Canadians. In addition to demonstrating these tangible results, we significantly increased our efforts to strengthen the management of tax debt and to address areas such as the underground economy, aggressive tax planning, and the emerging risks related to the registered plans sector.

This past year has also had its unique opportunities and challenges. In October 2006, an agreement was signed to transfer the administration of Ontario corporate income tax to the CRA. Capitalizing on our business expertise, this initiative, once implemented, will reduce the compliance burden for Ontario corporations, enable us to streamline our services, and reduce administrative costs.

In early March 2007, we faced a serious challenge when, as a result of system difficulties, we shut down our databases relating to individual tax files. I congratulate our employees for their dedication in working to resolve this issue. As a result of their efforts, the integrity and confidentiality of information was not compromised, and the negative impact on taxpayers was kept to a minimum. In fact, there was an increase in the number of returns that were electronically filed. I am convinced that the professionalism, integrity, knowledge, and dedication of our employees will continue to be the foundation of the CRA’s ability to deliver results that matter to Canadians.

As we move forward, we will continue to further strengthen our core business, to reduce the compliance burden by leveraging our business and systems expertise, and to provide quality service to Canadians.

William V. Baker
Commissioner and Chief Executive Officer
Canada Revenue Agency

Date modified:

2007-11-01