About Accountability

Account ability , the ongoing title of our annual performance reports to Parliament, embodies two key themes: account and ability . Account represents the CCRA's declaration of what we have accomplished following our transition to agency status and, in the case of this report, in our third year as an agency. Ability symbolizes the capacity of the CCRA's workforce to realize the promise of agency status. In both themes, a common thread emerges: that teamwork is essential to both the successes realized to date and to achieving the strategic agendas set out in our corporate business plans. Underpinning these themes is a strong commitment to being a connected, learning organization—where we work together to reflect on our experiences, both successes and failures, and on new ideas, knowledge, and insights to continually improve our performance.

Our annual report comprises two volumes. This volume provides an agency-wide overview of our program delivery results, and summaries of our performance in each of the CCRA's five business lines against the objectives set out in our 2002-2003 to 2004-2005 Corporate Business Plan. The second volume, CCRA Financial Statements , provides the financial information for our operations and responsibilities in 2002-2003. It also includes additional financial information to meet government-wide performance reporting requirements.

Date modified:

2003-10-29