Step 1 – Find out if the information is already available

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https://www.canada.ca/en/revenue-agency/corporate/about-canada-revenue-agency-cra/access-information-privacy-canada-revenue-agency/step-1-find-information-already-available.html

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Step 1 – Find out if the information is already available

You don't need to make an Access to Information (ATIP) request for tax documents

Go to My Account to get the following documents in 5 days or less:

  • Personal income tax returns
  • Information slips (for example, T4, T4A, T5, RRSP receipts)
  • Notices of assessment or reassessment
  • COVID-19 support statements including the Canada
  • Emergency Response Benefit (CERB)
  • Statements of income and deductions

Or call 1-800-959-8281 to request tax and benefit documents.

If you still choose to make an ATIP request, it will take up to 30 days to get your response.

CRA does not have:

  • Information about administering social insurance numbers (applications, replacements for lost or stolen cards, or forgotten numbers) or employment insurance. Go to Service Canada.
  • Information about your travel history outside Canada. Go to Canada Border Services Agency.

You can access most of your personal information, and other information the CRA holds, by visiting My Account or by calling the CRA.

For individuals

Go to My Account for your:

  • Personal income tax returns
  • Information slips (for example, T4, T4A, T5, RRSP receipts)
  • Notices of assessment or reassessment
  • Statements of income and deductions
  • Personal information, such as addresses, direct deposit and representative authorizations

For a complete list of information you can get through My Account, go to About My Account.
If you can’t find the information you are looking for at My Account, call 1-800-959-8281

For businesses

Go to My Business Account for your:

  • Tax returns
  • Corporate account balance
  • Account transactions
  • Notices of assessment or reassessment

For a complete list of information you can get through My Business Account, go to What can I do on my Business Account.

If you can’t find the information you are looking for at My Business Account, call 1-800-959-5525.

For registered charities

Requests from the public:

Go to How to get information about a charity for more information.

Other information available online

Through our commitment to transparency, the following information is available:


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Date modified:
2024-12-23