Canada Recovery Benefit (CRB)

Sections

• Eligibility criteria - Closed: Canada Recovery Benefit (CRB)
• Validating your application: Canada Recovery Benefit (CRB)
• Impact on your taxes: Canada Recovery Benefit (CRB)
• Return a payment: Canada Recovery Benefit (CRB)
• Contact us about CRB: Canada Recovery Benefit (CRB)

Validating your application

Status: Closed

On this page

• If you need to validate your application
• How to submit your validation documents
• If your application was denied

The CRA is validating applications to maintain public confidence in Canada’s tax system and ensure that payments are available for people who need them most.

We may need some more information before processing your application.

If you need to validate your application

If you received a notice asking you to validate your application, you must call the toll-free number provided in the notice.

We may ask you to provide the following items to validate your application. The CRA may verify the authenticity of any documents you provide.

If you were an employee

• Recent pay slips
• Employment verification letter, including salary, if accessible online
• Record of Employment
• Bank statements showing name, address, and payroll deposit

If you were self-employed

• Invoice for services rendered that includes:
  • the service date
  • who the service was for
  • the name of the individual or company
• Receipt of payment for the service or services provided (a statement of account or bill of sale showing a payment and the remaining balance owed)
• Documents showing income earned from a "trade or business" as a sole proprietor, an independent contractor, or a partnership
• Any other document that will confirm you earned $5,000 in employment or self-employment income

If you received provincial or federal benefits related to maternity or parental leave

• Statement of benefits
• Bank statements showing, name, address, and benefit deposit

How to submit your validation documents

Online

Submit your documents through CRA My Account

1. Log in to your CRA My Account
2. Select “Submit documents” (in top right corner)
3. Enter your case or reference number
4. Select “Submit supporting documents for COVID-19 support payments”
5. Enter a short description about your submission and attach your files

By fax

Send your documents by fax

1. Include a cover sheet with your full name, SIN, case or reference number (if available), a daytime phone number, and the number of pages you’re faxing
2. Label the cover sheet “Supporting documents for COVID-19 support payments”
3. Fax your documents to 1-833-325-0555

Your application may take up to 4 weeks to process from the date we receive all of your additional information. We will contact you once the validation is complete.

If your application was denied

If your application was denied and you did not agree with the decision, you may ask to have your application reviewed again.

Your request for a second review must include the following:

• The reasons why you disagree with the decision (such as, not all of the information was considered, certain facts or details were missing, or misinterpreted)
• Any relevant new documents, new facts, or correspondence

To maintain impartiality and transparency, the second review will not be done by the same CRA official who did the first review.

Request a second review

Online

Sign in to your CRA My Account Register

Hours of service for CRA My Account

By fax

Send your request by fax

1. Include a cover sheet with your full name, SIN, case or reference number (if available), a daytime phone number, and the number of pages you’re faxing
2. Label the cover sheet: “Second review for COVID-19 support payments”
3. Fax your documents to 1-833-325-0555

By mail

Send your request by mail

Sudbury Tax Centre
Post Office Box 20000, Station A
Sudbury ON P3A 5C1

If the second review was denied

If you disagree with the result of the second review, you may apply to the Federal Court for a judicial review of the CRA decision within 30 days of the date you received the second review decision.

Document navigation

• Impact on your taxes