• Before you file
• How to file
• After you file
• Troubleshooting B403 online applications for refund/deduction

Before you file

Use the webforms to file an application for rebate for fuel charge paid in error (webform B403). The webforms will let you:

• apply online for a rebate
• validate data in real time and to correct errors reported by an error message before you send in your return
• calculate totals
• print or save a PDF version of your confirmation page
• securely send a B403 application for rebate over the Internet

Have your paperwork and other documents ready.

For security reasons, our servers end a B403 webforms session after 18 minutes of inactivity. If your session ends, you will have to reauthenticate yourself and re-enter your data.

How to file

• Fill out the application for rebate
• Correct errors

Fill out the application for rebate

Screen id:

Period covered

Start date (YYYY–MM–DD): Enter the first day of the period covered by this application for refund/deduction.

End date (YYYY–MM–DD): Enter the last day of the period covered by this application for refund/deduction.

If you receive this error message “91776 – You cannot electronically file a return/refund for this period. Please refer to the Help section for more information,” you must enter more recent period dates or send a paper return to:

Canada Revenue Agency
Sudbury Tax Centre
Fuel Charge Program
Post Office Box 20000, Station A
Sudbury ON P3A 5C1

Previous: Returns you to the Account Overview page.

Next: Takes you to the next step.

Screen id: B-RD-B403-01

Add a Rebate

For each rebate amount being applied for, select or enter the following information:

• Period end date
• Fuel type
• Listed province
• Quantity
• Reduced rate

Period covered

Select the applicable Fuel type:

• Aviation gasoline (litres)
• Aviation turbo fuel (litres)
• Butane (litres)
• Ethane (litres)
• Gas liquids (litres)
• Gasoline (litres)
• Heavy fuel oil (litres)
• Kerosene (litres)
• Light fuel oil (litres)
• Methanol (litres)
• Naphtha (litres)
• Petroleum coke (litres)
• Pentanes plus (litres)
• Propane (litres)
• Coke oven gas (cubic metres)
• Marketable natural gas (cubic metres)
• Non-marketable natural gas (cubic metres)
• Still gas (cubic metres)
• Coke (tonnes)
• High heat value coal (tonnes)
• Low heat value coal (tonnes)
• Prescribed type of fuel

Enter the applicable Listed province:

• Alberta
• British Columbia
• Manitoba
• New Brunswick
• Newfoundland and Labrador
• Northwest Territories
• Nova Scotia
• Nunavut
• Ontario
• Prince Edward Island
• Quebec
• Saskatchewan
• Yukon

Reduced rate

Enter a reduced rate if the full rate was not used in the calculation of fuel charge payable for this fuel type or listed province for the period end entered. If the full fuel rate was used in the calculation of fuel charge payable, leave this field blank.

Previous: Returns you to the previous screen.

Next: Takes you to the next step.

Screen id: B-RD-B403-03

Rebate Review

Use this screen to review the details of the rebate amounts you’ve entered on this application.

When you select “Add a rebate” you will be taken to the “Add a Rebate” screen and a blank row will display allowing the user to add a new rebate.

When you select “Modify selected rebate” you will be taken back to the “Add a Rebate” screen and you will be able to change the information that you had previously entered.

You should be able to delete a rebate on the rebate review page by selecting the rebate you would like to delete and clicking on the “Delete selected rebate” button. The rebate review page will update and remove the rebate.

Previous: Returns you to the previous screen.

Next: Takes you to the next step.

Screen id: B-RD-B403-04

Refund options

Choose the following option that describes how you want your refund/rebate issued or applied:

• I want to receive the refund/rebate by cheque or direct deposit: Choose this option if you want us to send you a refund cheque or to direct deposit your refund directly into your bank account.

Direct deposit is the fastest way to get your money. It is also reliable, secure and convenient. Go to Direct deposit and enrol today.

• Transfer amount: Choose this option if you want to transfer the refund or a part of the refund to another filing period or Canada Revenue Agency account. If choosing this option, enter the following information:
  • Amount – the dollar amount to be transferred
  • Account number – 15-digit account number where the amount is to be transferred to
  • Period ending (YYYY–MM–DD) - the filing period the amount is to be transferred to

Previous: Returns you to the previous screen.

Next: Takes you to the next step.

Screen id: B-RD-B403-05

Summary

You will see a summary of your completed application for refund/rebate. Check all of your data and make any changes before sending your application for refund/rebate. If you find an error, click "Previous" to make corrections.

Certification statement: You must tick the box certifying that the information you provided is accurate and complete before you can click “Submit”, otherwise the application for refund/rebate will not be sent.

Previous: Returns you to the previous screen.

Submit: Automatically sends the application for refund/rebate to the Canada Revenue Agency. You will then see a confirmation page.

Screen id: B-RD-B403-06

Confirmation

The confirmation page gives details of your refund/rebate information, along with the filing date and confirmation number of the application for refund/rebate.

Keep the confirmation number for your records. Do not send us a paper copy of the documents you filed online.

Print: Prints the confirmation page.

View in PDF: You can save and print a copy of this application for refund/rebate in PDF format.

Correct errors

Correct errors
If you make an error while filling out your B403 application for refund/rebate, you will see an explanatory error message above the field that contains the error.

Correct all errors before going to the next page in the process. You will not be allowed to send your application for refund until you correct all errors.

After you have corrected all the errors, click “Next.”

After you file

Confirmation number

You will receive a confirmation number after you have corrected all errors and sent your application for refund/deduction for processing. This confirmation number means that the Canada Revenue Agency received your refund application.

You can save or print a copy of the confirmation page and the completed B403 application for refund/rebate for your records. To print a copy of the confirmation page, click “Print.” To save a copy of the completed B403 application for refund/deduction, click "View in PDF."

Do not mail us a paper copy of the refund application(s) you filed online.

After we receive your submission

We may contact you to verify your supporting documentation. This does not mean you are being audited. It is simply part of our process for all paper and electronic applications for refund/drawback.

Email notifications

Business owners registered in My Business Account can add an email address to receive notifications when their Canada Revenue Agency mail is available to view in their secure online account, and when other important changes are made to their account. When businesses register to receive notifications, the Canada Revenue Agency will no longer print and mail most of their correspondence items. To register, select “Notification preferences” and follow the steps.

Troubleshooting B403 online applications for refund/deduction

Why can't you change your browser setting while you are in a secure session?

Do not modify your browser setting while in a secure B403 webforms session because it may cause your browser to freeze or the session to end.

The secure webpages for the B403 application for rebate do not display properly. Why?

Several factors can affect how these pages will display on your system. Try the following:

• Use the default browser settings.
• Maximize your browser window.
• Close the Favorites window.
• Use the browser's Reload or Refresh button.
• Make sure you have enough RAM for your browser's requirements.

You were away from your computer for 30 minutes. Can you still complete your application for refund?

For security reasons, our servers will end a B403 webforms session after 18 minutes of inactivity. You will have to reauthenticate yourself and re-enter your data because any data you entered will have been lost.

You lost the connection to the B403 webforms secure site. What should you do?

You will have to reauthenticate yourself and re-enter your data because any data you entered will have been lost.

You sent your application for rebate, but you did not get a confirmation number. What should you do?

This means your submission was unsuccessful. To get help using My Business Account, go to Business enquiries. You may have to reauthenticate yourself and re-enter your data because any data you entered will have been lost.