The My Payment application is divided into the following six steps:

Step 1. Select the payment you want to include in your transaction.

• You must choose one of the hyperlinks.
• Once selected, My Payment will automatically go to the next step.
• For more information on the various payments, see What type of payments can I make using My Payment?

Step 2. Select where the payment should be applied or allocated.

• You must choose one of the hyperlinks.
• Once selected, My Payment will automatically go to the next step.

Step 3. Enter the payment details.

• All fields must be completed correctly before you can go to the next step.
• All field errors will be highlighted and remain on screen until they are corrected.

Step 4. Confirm the transaction details.

• Payments can be modified, removed, or added as required.
• You must confirm the transaction details before going to the next step.
• Validation errors will be shown and remain on screen until they are corrected.

Step 5. Proceed to pay using Visa®^{Footnote 1} Debit or Interac ®^{Footnote 2} Online service.

• Only the transaction total and the unique transaction number are transmitted to the payment provider.
• No CRA account details are sent.

Note
The payment service provider allows up to 35 minutes from the time you leave the CRA site to the time you return to the CRA site to complete your payment transaction or you will have to start over.

Payment service provider

• The payment service provider will securely provide you with the option to pay using the Visa network or Interac Online.
• If you have a Visa debit logo on your bank card or a Visa debit logo with an Interac logo, you will choose the Visa option to make your payment. Complete the mandatory fields of: Cardholder Name; Card number; and Expiry Date (MMYY) and then click on the “Process Transaction” button. The funds will be debited from your bank account. You will then be directed back to the CRA for the confirmation page and receipt – Step 6 of 6.
• If you have only an Interac logo on your bank card, click on the radio button beside Interac and click on the “Process Transaction” button. This will direct you to the Interac Online website where you click on your financial institution's secure site. Here you will use your existing sign-on credentials and make a payment to the CRA in the same way you would for any other bill payment using this service.
• Once you authorize the funds transfer, you will be redirected back to your CRA My Payment session for the confirmation page and receipt – Step 6 or 6.

Step 6. Transaction receipt.

Once you are returned to the My Payment session, you will be on Step 6, the Transaction receipt.

• For a "Transaction Approved", you will get a detailed receipt that will include both a unique CRA transaction number and the payment confirmation number. Please save or print the receipt for your files.
• If your transaction was not successful, the receipt will show: NOT successful.
  • To try again, use the “Yes” button, or exit My Payment using the “No” button.

Using navigation buttons:

• End session
  • Allows the user to terminate the session and go to the "Exit" page.
    • Selecting "Yes" terminates the session and redirects you to the CRA home page.
    • Selecting "No" returns you to the previous page.
• Next
  • Allows you to go to the next step, if there are no errors on the page.
• Previous
  • Returns you to the previous step but any information entered on the page you are leaving will be erased.
• Add another payment
  • Allows you to add another payment to your My Payment summary.
• Review and pay
  • Allows you a quick return to Step 4.
• Confirm and proceed to pay
  • Accepts the payments displayed in the My Payment summary and goes to Step 5.
• Pay now
  • Links you to the external payment provider to choose Visa Debit or Interac Online, and to complete your transaction.
• Start a new transaction
  • Brings you to Step 1 of 6 to start again.
• Remove payment
  • Allows you to remove a selected payment from the My Payment summary.
• Modify payment
  • Allows you to change the amount of the payment or make any changes to the social insurance number or business number of the selected payment. If a new payment allocation is required, the payment must be removed and a new payment transaction added.
  • Only one payment can be modified at a time.
    • Yes confirms the modifications you have made.
    • No cancels any modification and returns you to Step 4.

The following payment types and allocations are available through My Payment:

Individual income tax (T1)

• Payments for any of the following are permitted:
  • 2015 – tax return
  • Tax instalment
  • Tax amount owing
  • Tax-free savings account (TFSA)
• For information specific to excess TFSA contributions, visit Tax payable on excess TFSA contributions.
• For information on alternate payment methods for individual income tax, visit Tax payments.

Child and family benefits payment

• Repayments for any of the following benefits are permitted:
  • Canada child and family benefits and related provincial/territorial programs
  • GST/HST credit and related provincial programs
  • Universal child care benefit
  • Alberta credits
  • Ontario credits
• For information on alternate repayment methods for Child and family benefits, visit Balance owing - Benefits overpayment.

Goods and services tax / Harmonized sales tax (GST/HST) (RT)

• Payments for any of the following are permitted
  • Payment on filing
  • Interim
  • Amount owing
  • Balance due
• For information on alternate payment methods for GST/HST, visit Payments and instalments.

Payroll source deductions (RP)

• Payments for any of the following are permitted:
  • Regular remittance
  • Quarterly remittance
  • Accelerated threshold 1 remittance
  • Accelerated threshold 2 remittance
  • Balance owing remittance
  • Arrears/penalty/interest remittance
  • Pensionable and insurable earnings review (PIER)
• For information on alternate payment methods for Payroll deductions, visit Remitting payroll deductions.

Corporation income tax (T2) (RC)

• Payments for any of the following are permitted:
  • Payment on filing
  • Interim
  • Amount owing
  • Balance due
• For information on alternate payment methods for corporate income tax payments, visit Payments.

Excise duty (RD)

• Payments for any of the following are permitted:
  • Payment on filing
  • Amount owing
  • Balance due
• For information on alternate payment methods for excise duty, visit Making payments for business.

Excise tax (RE)

• Payments for any of the following are permitted:
  • Payment on filing
  • Amount owing
  • Balance due
• For information on alternate payment methods for excise tax, visit Making payments for business.

Air travellers security charge (ATSC) (RG)

• Payments for any of the following are permitted:
  • Payment on filing
  • Amount owing
  • Balance due
• For information on alternate payment methods for air travellers security charge, visit Making payments for business.

Tax on insurance premiums (RN)

• Payments for any of the following are permitted:
  • Payment on filing
  • Amount owing
  • Balance due
• For information on alternate payment methods for tax on insurance premiums, visit Making payments for business.

Softwood lumber products export charge (SL)

• Payments for any of the following are permitted:
  • Payment on filing
  • Amount owing
  • Balance due
• For information on alternate payment methods for softwood lumber product export charge, visit Making your payment.

Nova Scotia Workers' Compensation Board (NW)

• Payments for any of the following are permitted:
  • Current
  • Amount owing

Information returns penalty (RZ)

• Payments for the following are permitted:
  • Amount Owing
• For information on alternate payment methods for Information returns penalty, visit Filing Information Returns Electronically.

Part XIII - non-resident withholding tax

• Payments for any of the following are permitted:
  • Regular
  • Assessed arrears/penalty/interest/law costs
• For information on Non-resident withholding tax (Part XIII), visit Part XIII tax.

The information you need can be found on your CRA statements, notices, or remittance vouchers. The screens will display only the information required for your payment choice.

• A 9 digit social insurance number, a 15 digit business account number or a 9 digit non-resident number.
  • Re-check that the number entered is correct.
• Amount
  • Consists of two fields: <dollars> and <cents>.
    • Dollar field:
      • You must enter a number of 0 up to 99,999 (Interac® limit).
    • Cents field:
      • The value is defaulted to 00.
      • You can enter a number between 00 and 99.
    • Decimals or commas are not permitted.
• Period ending/End of period
  • Must be completed to proceed.
  • Select the date from the drop-down lists provided.
  • The date selected must be a valid date combination.
• Gross payroll/Total assessable payroll
  • Must be completed to proceed.
  • Enter a number between 0 and 999,999,999 (only the dollar value is required, no cents).
  • Decimals or commas are not permitted.  
• Number of employees in last pay period
  • Must be completed to proceed.
  • Enter a number between 0 and 999,999.
  • Decimals or commas are not permitted.

Footnotes

Footnote 1

® Trade-mark of Visa. Used under license.

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Footnote 2

® Trade-mark of Interac Inc. Used under license.

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